Thank you for visiting my shop! I hope you enjoy your experience.
I strive to be as flexible and accessible to you as possible. For this reason my shop policies are designed with you in mind. I hope you enjoy your visit.
Ground Rules On Discounts & Bartering
I make every effort, at great financial expense to provide customers with the best price for precious metals, genuine swarovski crystal and premium quality materials. I deal with fine art and craft items which require skill and expertise to create. I do not cut corners on quality or design. For this reason, requesting discounts for no apparent reason is not appreciated. If I choose to place an item on sale or offer a discount it is because I wish to give back to my customers voluntarily or because it is appropriate in special circumstances and not because the item was overpriced. It is important to me that we take care of each other by having a fair transaction that is mutually beneficial and based on respect. Customers are most welcome and encouraged to ask questions about products to better understand the pricing.
***About the Photography***-images shown are intended to provide the best representation possible, however, colors, size etc may appear somewhat different in real life than on a computer monitor.***
All items must be paid in full before they can be processed. Click FAQ for currenty payment options.
All items will be carefully packaged for shipping. Most jewelry includes a gift box to give or as a special treat for yourself. Shipping methods and costs can vary depending on location, your personal preference, and value of the item(s). Orders will be shipped promptly after payment is received. Items which are made to order take time to create. Please refer to the listing for estimated turnaround time.
Every effort will be made to reduce shipping expenses on multiple item purchases by combining shipping.
Items under $100 are typically shipped via air mail with insurance. Items OVER $100 are shipped via Canada Xpresspost or Expedited Shipping (U.S. & Canada) with insurance and tracking.
New! Additional shipping upgrades are now available at checkout. If your area is not listed, please inquire. An accurate quote can be provided if you send a request with a) the item(s) you wish to purchase b) your country and postal/zip code
I've noticed that Canada Post tends to be more expensive than other countries such as the United States therefore if you are overcharged more than $1 on shipping you will receive a refund for the difference!
If you require a less expensive shipping option i.e. ground mail, please convo me or indicate under special instructions when purchasing. The difference in cost can either be refunded or if needed, a custom listing can be made.
**IMPORTANT** if you choose not to insure and/or have tracking numbers, I cannot be held responsible for lost or stolen shipments.** I will however, make every effort to help. Please notify me if you have any concerns regarding your shipment.
**If you live in the Greater Toronto area you can avoid shipping costs entirely by picking up your purchase in person at my public studio located in Glen Williams Ontario just 30 minutes West of Toronto. Shipping costs can either be refunded or a custom listing without shipping can be made if needed. For map and details to my studio, visit www.christinemarieford.com or www.williamsmill.com
IMPORTANT ***This shop does not guarantee delivery times on behalf of the post office or any third party delivery service. Every effort will be made to ensure timely results, however christinemarieford.etsy.com is not responsible for late deliveries due to postal issues, customs or otherwise****.
CUSTOM ORDERS: If you like my work, but don’t see exactly what you are looking for, please contact me. I’ll do what I can to create something to your preferences.
Items are created in a smoke-free, pet-free environment.